Privacy Policy

Learn how YIXA collects, uses and protects your information.

Last Updated: October 2026

At YIXA, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we may collect, use, store and protect your information when you visit our website, purchase products or contact us.

1. Information We Collect

When you use our website or place an order, we may collect information such as your name, phone number, email address, billing address, shipping address and order details.

We may also collect basic technical information such as browser type, device information and website usage information to help improve our website and shopping experience.

2. How We Use Your Information

The information collected through our website may be used to process and deliver orders, communicate order updates, provide customer support, respond to enquiries, prevent misuse and improve our products, services and website experience.

3. Payment Information

If online payment facilities are made available, payments may be processed through third-party payment service providers. YIXA does not intend to directly store complete card, UPI PIN or banking credentials entered on a payment provider's secure platform.

4. Cookies and Local Storage

Our website may use cookies, browser local storage or similar technologies to remember shopping cart information, preferences and improve website functionality.

You may control or delete cookies and locally stored information through your browser settings. Some website features may not function correctly if these technologies are disabled.

5. Sharing of Information

We may share necessary information with service providers involved in fulfilling your order, such as payment processors, logistics or delivery partners, hosting providers and other technology providers.

We may also disclose information when required to comply with applicable law, legal process or lawful requests from authorities.

6. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss or disclosure. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Third-Party Services

Our website may use or link to third-party services. Those services may have their own privacy policies and practices. YIXA is not responsible for the privacy practices of independent third-party websites or services.

8. Data Retention

Personal information may be retained for as long as reasonably necessary to fulfil orders, provide customer support, maintain business and transaction records, resolve disputes and comply with applicable legal obligations.

9. Your Choices

You may contact us if you have questions about your personal information or wish to request correction or deletion of information, subject to applicable legal, accounting and business record requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. The latest version will be published on this page with an updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact YIXA through our Contact Us page.

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